Last Updated: March 1, 2026
Summit Studios ("we," "our," or "us") operates the website summitstudios.ae and provides digital marketing, web development, app development, and consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us. By using our website or services, you consent to the data practices described in this policy.
We are committed to protecting your personal data and complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access our website or use our services.
1. Information We Collect
We collect several types of information to provide and improve our services. The information we collect falls into three broad categories:
1.1 Personal Data You Provide
When you interact with our website or engage our services, you may voluntarily provide personal information, including but not limited to:
- Contact Information: Your full name, email address, phone number, company name, and job title when you fill out contact forms, request a quote, subscribe to our newsletter, or initiate a project inquiry.
- Account Information: Login credentials if you create an account to access client portals or project management dashboards.
- Payment Information: Billing details, payment card information, and bank account details necessary to process payments for our services. Please note that payment processing is handled by secure third-party payment processors, and we do not store complete credit card numbers on our servers.
- Project Information: Business details, brand assets, marketing objectives, and any other information you share with us to facilitate the delivery of our services.
- Communication Data: Records of correspondence, including emails, messages, and notes from meetings or phone calls related to service delivery.
1.2 Usage Data Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies, log files, and similar tracking technologies, including:
- Device Information: Your IP address, browser type and version, operating system, device type, and screen resolution.
- Browsing Data: Pages visited, time and date of visits, time spent on each page, click patterns, referring URLs, and exit pages.
- Location Data: Approximate geographic location derived from your IP address.
- Interaction Data: How you interact with our website features, including form interactions, button clicks, and scroll behavior.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar technologies to collect usage data and improve your experience on our website. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and understand how you use our site. For detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our digital marketing, web development, app development, and consulting services. This includes project management, strategy development, campaign execution, reporting, and client communication.
- Communication: To respond to your inquiries, send project updates, provide customer support, and communicate about changes to our services or policies. We may also send you newsletters, promotional materials, and marketing communications that we believe may be of interest to you, subject to your consent where required by law.
- Analytics and Improvement: To analyze usage trends, monitor the effectiveness of our website and marketing campaigns, conduct research, and improve our services, content, and user experience.
- Personalization: To customize your experience on our website by presenting content, features, and offers that are tailored to your interests and preferences.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our terms of service and other agreements.
- Security: To detect, prevent, and address technical issues, fraud, and other harmful or unauthorized activities.
- Marketing and Advertising: To deliver targeted advertisements and measure the effectiveness of our marketing campaigns across digital platforms, including social media, search engines, and display networks.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds, in accordance with the GDPR and UAE PDPL:
- Consent: Where you have given us clear and explicit consent to process your personal data for a specific purpose, such as subscribing to our newsletter, accepting cookies, or opting in to marketing communications. You have the right to withdraw your consent at any time.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or to take pre-contractual steps at your request. This includes processing data required to deliver our services, manage projects, and fulfill our contractual obligations.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms. Legitimate interests include improving our services, conducting analytics, ensuring website security, and marketing our services to existing clients.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject, including tax reporting, regulatory compliance, and responding to lawful requests from authorities.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:
- Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as website hosting, data analytics, email delivery, payment processing, and customer support. These service providers have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain its confidentiality and security.
- Analytics Providers: We use analytics services such as Google Analytics to help us understand how visitors interact with our website. These providers collect information about your use of our site through cookies and similar technologies.
- Advertising Platforms: We may share data with advertising platforms such as Google Ads and Meta (Facebook/Instagram) to deliver targeted advertisements, create custom audiences, and measure campaign performance.
- Payment Processors: When you make payments for our services, your payment information is processed by secure third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard).
- Legal Requirements: We may disclose your information if required to do so by law, in response to valid requests by public authorities (such as a court order or government agency), or to protect the rights, property, or safety of Summit Studios, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
5. International Data Transfers
Summit Studios is based in Dubai, United Arab Emirates. If you are accessing our website or services from outside the UAE, please be aware that your information may be transferred to, stored, and processed in the UAE or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.
Where we transfer personal data outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms, to protect your data in accordance with applicable regulations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purpose for which it was collected:
- Client project data: Retained for the duration of the business relationship and up to five (5) years following the completion of a project, for reference, legal compliance, and warranty purposes.
- Contact form submissions: Retained for up to two (2) years unless you become a client, in which case the data becomes part of the client relationship records.
- Marketing communications data: Retained until you unsubscribe or withdraw your consent, plus a reasonable period to process the request.
- Website analytics data: Retained for up to twenty-six (26) months in accordance with our analytics platform configurations.
- Financial and billing records: Retained for up to seven (7) years as required by UAE tax and commercial law.
When your data is no longer needed, we will securely delete or anonymize it so that it can no longer be associated with you.
7. Your Rights
Under applicable data protection laws, including the GDPR and UAE PDPL, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is processed.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data that we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, or when you withdraw your consent.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. Where you object to processing for direct marketing, we will cease processing your data for that purpose immediately.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at hello@summitstudios.ae. We will respond to your request within thirty (30) days. We may ask you to verify your identity before processing your request to ensure the security of your data.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized content and advertisements. We use essential cookies that are necessary for the website to function properly, as well as analytics, marketing, and functional cookies that help us improve our services.
You can manage your cookie preferences at any time through your browser settings or by using the cookie preference controls on our website. For comprehensive information about the cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.
9. Children's Privacy
Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take steps to delete such information from our systems promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@summitstudios.ae so that we can take appropriate action.
10. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure server infrastructure, access controls, regular security assessments, and employee training on data protection practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
We aim to respond to all legitimate inquiries within thirty (30) days. If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.